Hello,

I tried installing Tandem Server and follwoed the instructions to copy the webroot content to my webroot and give the "Files" folder read write permissions.But I get the following error:

Server Error in '/' Application.
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Parser Error
Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.

Parser Error Message: Could not load type 'TandemServerCMS.Global'.

Source Error:

Line 1:  <%@ Application Codebehind="Global.asax.cs" Inherits="TandemServerCMS.Global" Language="C#" %>

Source File: c:\inetpub\wwwroot\global.asax    Line: 1

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Version Information: Microsoft .NET Framework Version:1.1.4322.2407; ASP.NET Version:1.1.4322.2407

Can you tell me what I am doing wrong?

Thanks Jeff

Hi Jeff, You are running .NET Framework 1.1, Tandem Server will only run on .NET Framework 2.0.  Upgrade your webserver and it should start working.  Contact your hosting company and tell them you need to use 2.0 and they will upgrade you. It should not cost you anything to upgrade it's just by default a lot of hosting companies still use 1.1 but will upgrade on request.

Hello, I am not using a webhost I am running my own server.And I do not have .NET Framework 1.1 installed only .NET Framework 2.0.

To test I have opened the server with all permissions I do get the error page but cannot get to the admin login page.Any other suggestions?

The error message you sent says you are using ASP.NET 1.1 (see snipet of your error message below). Please double verify you are not using ASP.NET 1.1 for your .aspx file extenstion in IIS.  If it is then I will help you figure this out further but according to the error message it looks as if your server is using 1.1.

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Version Information: Microsoft .NET Framework Version:1.1.4322.2407; ASP.NET Version:1.1.4322.2407

You may also get errors like what you are getting if all the files from the install files did not get copied to your webroot. It is common for FTP programs to stop coping files midstream but if this is on your local box you should not have this problem.

I am positive that I am using .NET 2.0 I know that the error reads .NET Versions 1.1 but that is not correct.I tested Telligent Community Server 2007SP2 on this box could that be a cause?

I do not believe running Community Server is the problem.

I do not want to push the ASP.NET 2.0 issue to hard because you said that the error message is not true but that is the only error message i have to go on but you could try reinstalling asp.net 2.0 to see if that helps? you could also try restarting IIS if you have not already.

The only thing I can think of that would cause an error would be missing files, verify that you have the same files in your /bin folder that you do in the .zip file.

You should have a TandemServerCMS.dll, RadEditor.Net2.dll, RadSpell.NET2.dll in your bin folder. It would be best if you did a file count on the zip file and a file count on your website to see if you are missing any files.

Which Operating System are you running Tandem Server on?

If you would like we can Terminal Serve into your machine and see if we can figure this out.  If you would like us to do this for you please send an email to tssupport@tandemserver.com and we'll talk about that offline.

Well I got it finally installed. Apperantly when IIS is installed and the .NET framework 1.1 is selected to install as well it is installed and will not show up in the add remove programs in the control panel even if you install .NET 2.0 so you were absolutely correct the server was running .NET 1.1. The fix is uninstall IIS then reinstall it without selecting the .NET frame work and afterwards install .NET 2.0. framework. And to answer your question the OS 2003 server.

Glad to hear.  Let us know if you have any further problems.